Steps to Resolve Playback Issues On Roku
Most of the Roku playback issues occur due to freezing and loss of internet connection.
Some playback issues
Unable to play a specific video
Unable to play any video from a single channel
Unable to play videos in any channel
Frequent Rebuffering (starting and stopping)
Poor video quality or video is very slow to start
Find which type of issues you are getting:
Check whether any other video will play on the same channel
And then check any video will play on any another channel
And then check video quality
When you are unable to play videos from a single channel
The channel may require the subscription and then properly links the channel to subscription account.
When you are unable to play videos in any channel Follow the below instructions
Check the network connection status
If your device is not connected to the network then set up the wireless connection
Then restart your Roku and router.
To restart the Setup Roku Select Settings à system à power àsystem Restart or unplug the power source of Roku.
To restart the router, press the reset button.
Poor video quality or rebuffering
Most of them use the roku to stream the high quality content on roku TV over the internet.
Due to Network congestion or poor network signal, you are seeing the rebuffering or poor video quality.
Improve your wireless signal.
If the signal weak, Go setting-->Setup new wireless connection.
Again check the signal strength.
Restart the Roku device and the router.
Move the router or Roku device you may get stronger signals.
Re-orient the Roku's antennas.
Check whether the wireless interference presents near your router and then move them.
When you are streaming the videos reduce the usage of the other device like computer, mobile device etc
Still, you are facing the roku link code playback issues contact the Roku customer service team via +1-844-965-4357
